Rockbrook Urgent Care
OPEN EVERY DAY
Rockbrook Urgent Care
At Rockbrook Urgent Care in Omaha, we provide you with prompt, personal, and professional medical care. We treat your minor injuries and illnesses when they occur-things that do not need to be seen in a hospital emergency room, but still do need medical attention. Our Urgent Care Omaha clinic also provides many well-care services for your convenience. We accept all insurance, including Blue Cross/Blue Shield, Aetna, UHC, and more, but you should check to verify if in-network with your specific plan.
Memorial Day Monday May 25th
Our Urgent Care Omaha clinics, are open seven days a week, including all holidays (hours vary by holiday). Please note, however, that we check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. We stop doing drug screen collections three hours prior to our closing time. We are a walk-in medical clinic, so no appointment is needed.
Rockbrook Urgent Care in Omaha is located two blocks south of 108th & West Center Road, on the east side of 108th Street, opposite the main entrance near Rockbrook Village Shopping Center. Our location is just off the West Center Road exit of both Interstates 80 and 680. We are also near Rockbrook Elementary School and Oakdale Elementary School. GET DIRECTIONS >
Meet Our Urgent Care Omaha Team
Our team provides quality care and convenience for you, your family, and your business.
Dr. Lloyd Pierre Jr, MD
Dr. Pierre was born in Puerto Rico. He received his medical education from the University of Texas Health Science Center in San Antonio and at the University of Nebraska Medical Center Family Medicine Residency program. He served as a Flight Medicine Physician in the US Air Force for many years.
After retiring from the service, Dr. Pierre worked at clinics in Omaha and Council Bluffs. In 2011, he became one of the founding physicians of the Sancta Familia Medical Apostolate in Omaha. Dr. Pierre has been the medical director for Rockbrook Urgent Care since December 2013.
Kathryn “Kate” Shanahan, PA-C
Kathryn “Kate” Shanahan, PA-C, joined the Urgent Care Omaha staff in March 2018. She is an Omaha native, and attended the University of Kansas for her undergraduate degree in Exercise Science.
Ms. Shanahan earned her Physician Assistant degree at the University of Nebraska Medical Center. Her work experience is in urgent care and family practice over the past four years.
Felisha Hautzinger, APRN
Felisha Hautzinger APRN is a native of Council Bluffs, who now lives in Omaha. She spent eight years as an ER nurse at the Nebraska Medical Center after earning he RN degree from Clarkson College. She also did her Nurse-Practitioner studies at Clarkson College.
Ms. Hautzinger joined the Urgent Care Omaha staff in May, 2019.
On-call medical providers sharing duties at Rockbrook Urgent Care
Ashley Harris APRN
Alicia Hanson PA-C
Carmen Magistro PA-C PhD
Anja Armitage, MPAS, PA-C
Monthly Medical Update
MAY 2020 – COVID TESTING
Urgent Care Omaha has some exciting announcements to share…
- Respiratory tests are available, including COVID-19, FLU, and STREP!! The COVID-19 tests are limited in number, and we will be following all CDC guidelines in determining which patients are eligible to be tested.
- Effective immediately, in order to prevent the transmission of dangerous germs, patients will be directed to one of our clinics based on SYMPTOMS.
- Patients needing evaluation for respiratory symptoms including cough, congestion, shortness of breath, fever, etc., will be seen at our Omaha Urgent Care – Crossroads clinic (near 72nd and Dodge Street) or Urgent Care Omaha – Bellevue Clinic. All patients with respiratory symptoms will be seen from the comfort of their car. Our staff will come out to perform the examination, greatly diminishing the risk of spreading disease. These outdoor visits are by APPOINTMENT ONLY and can be set up by calling the Omaha Urgent Care – Crossroads clinic directly at (402) 715-5272 or our Urgent Care Omaha – Bellevue clinic at 402-291-8701.
- Patients needing evaluation for symptoms that are NOT respiratory in nature (think injuries, cuts, UTI, rash, etc.) will be seen at our Omaha Urgent Care – Rockbrook clinic. To prevent germ spread, our waiting room will be closed until further notice. Upon your arrival please call the clinic to get started with your visit.
We are open every day (including holidays) to take care of your urgent medical needs.
We are changing our corporate name from “Urgent Care Network of Omaha” to “Urgent Care Omaha.” Each of our three clinics will still keep their individual names (Bellevue Urgent Care, Crossroads Urgent Care, Rockbrook Urgent Care.) We will gradually be making changes to our building signage, logo, and website to reflect this change. We still have the same staff and local ownership committed to providing prompt, personal, and professional care for our patients.
Urgent Care Omaha clinics (Rockbrook Urgent Care, Crossroads Urgent Care, Bellevue Urgent Care) offer a variety of urgent care medical services to take care of you, your family, your friends, and your business. Our walk-in clinics provide medical care that fits your schedule. Our walk-in clinics provide medical care that fits your schedule when you have a non-emergency illness or injury.
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
We are open:
- Monday-Saturday from 8:00am- 8:00pm
- 8:00am- 4:00pm on Sunday
We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.
No. Urgent Care Network Omaha clinics are open on a walk-in basis, seven days a week, including holidays.
Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID in order to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, but we can only accept Nebraska Medicaid.
For patients without insurance, we ask for a $100 deposit when you check in. You have two payment options after your final bill is determined: 1) Pay the remaining amount that day and receive a 15% discount on the total bill, OR, 2) We can set up a payment plan to spread out the remaining payments up to three months.
If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.
For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.
We are a locally-owned group of three urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Rockbrook Urgent Care opened in 2011, and Crossroads Urgent Care opened in 2016. Our group is not affiliated with any larger medical corporation or hospital.