About

About Us

Urgent Care Omaha is an independent, locally-owned group of three urgent care clinics in the Omaha metropolitan area. Our three clinics are Rockbrook Urgent Care (since 2011), the newest location, Crossroads Urgent Care (opened in August, 2016), and Bellevue Urgent Care (since 2009). Each clinic started out as a separate entity, and then united as a common group known as the “Urgent Care Network of Omaha”. In 2019, we shortened our name to “Urgent Care Omaha.”

The focus of Urgent Care Omaha is to take care of the issues that aren’t extreme, but still do need medical help. We treat minor illnesses like the flu, infections, fevers, nausea, etc. Also, we treat minor injuries such as sprains, possible broken bones, lacerations, sports injuries, etc. We also provide occupational health services like work comp care, pre-employment physicals, drug screens, etc. More details are available on our services page.

We provide medical care that fits your schedule, whether you have a regular doctor or not. We encourage everyone to have a primary care physician for your ongoing medical needs. But, we know that they are not usually available on evenings and weekends, or sometimes their schedule is full. That’s when we can provide prompt attention to your medical issues. And, we will forward your medical record to your primary doctor, if you request.

About Us, Urgent Care Network, Omaha

 

Please call us if you have any questions:

“Ten Things to Know About Urgent Care Omaha” …

  1. Urgent Care Omaha is three independent, locally-owned, clinics that provide walk-in medical care for people in the Omaha, Nebraska area. Rockbrook Urgent Care (opened in 2011), Crossroads Urgent Care (opened in 2016), and Bellevue Urgent Care (opened in 2009) are the three clinics in our group.
  2. Bellevue & Urgent Care Omaha clinics are open every day of the year on a walk-in basis. Monday- Saturday we are open from 8:00AM to 8:00PM, and on Sunday from 8:00AM to 4:00PM, though we normally admit our final patient of the day 15minutes prior to our scheduled closing time. Open hours on holidays may vary.
  3. Urgent Care Omaha is NOT an emergency room. Severe or life-threatening conditions such as profuse bleeding, possible heart attack or stroke, poisoning, unconscious patients, etc, need to go to a hospital emergency room. Our mission is to provide prompt, personal, and professional care for issues that aren’t extreme, but still do need medical attention.
  4. We can also partner with businesses to provide occupational health services. We offer worker compensation care, work physicals, drug screens, etc, to help keep a healthy workforce.
  5. Walk-in Urgent Care Omaha accepts most major insurance, but patients need to have their insurance card and photo ID at time of service. We encourage patients to call the 800- number on their card to ensure we are in-network with your specific plan. Patients are responsible for paying their co-pay (if applicable) when they come in, and any balance will be billed to you after your claim is processed. (Link to blog- “Understanding Urgent Care and Your Medical Insurance)
  6. Omaha & Bellevue Urgent Care can treat patients who don’t have insurance. Patients will be required to pay $100 at the time of their visit, and the remaining amount can be billed to you. If you pay the entire bill at time-of-service, you will receive a 15% discount.
  7. We have computerized x-ray machines and other equipment at each clinic to help in the diagnosis of broken bones and other internal conditions. All x-rays are overread by a radiologist for confirmation.
  8. Our walk-in clinics have on-site labs for processing blood and body fluids testing. For those we can’t process in-house, we use a local laboratory to do the testing.
  9. Our Urgent Care clinics in Omaha provides urine drug screen testing for personal and business usage. We are part of the eScreen network for in-house testing, or we can be a collection site for some other labs. Due to federal regulations, we stop doing drug screens three hours before closing time.
  10. Omaha Urgent Care strives to provide prompt, personal, and professional care for all of our patients.

Have Questions?

Have Questions?

Urgent Care Omaha clinics (Rockbrook Urgent Care, Crossroads Urgent Care, Bellevue Urgent Care) offer a variety of urgent care medical services to take care of you, your family, your friends, and your business. Our walk-in clinics provide medical care that fits your schedule. Our walk-in clinics provide medical care that fits your schedule when you have a non-emergency illness or injury.

No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.

We are open:

  • Monday-Saturday from 8:00am- 8:00pm
  • 8:00am- 4:00pm on Sunday

We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.

No. Urgent Care Network Omaha clinics are open on a walk-in basis, seven days a week, including holidays.

Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID in order to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, but we can only accept Nebraska Medicaid.

For patients without insurance, we ask for a $100 deposit when you check in. You have two payment options after your final bill is determined: 1) Pay the remaining amount that day and receive a 15% discount on the total bill, OR, 2) We can set up a payment plan to spread out the remaining payments up to three months.

If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.

For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.

We are a locally-owned group of three urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Rockbrook Urgent Care opened in 2011, and Crossroads Urgent Care opened in 2016. Our group is not affiliated with any larger medical corporation or hospital.

PROMPT. PERSONAL. PROFESSIONAL.

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